Certification Process

Initial Certification

Clients shall normally submit their management system documentation for appointed auditor(s) topreview and examine to determine the client?s system readiness for stage 2 audit.Assessment auditor(s) could repeat its stage 1 audit if it determines that clients are not ready to proceed with the Stage 2 audit where the auditor (s) may amend the agreement with Clients if it determines that adjustments are necessary, eg. Change in scope, sites, audit man-days, auditors. Clients will be given an audit plan prior to the start of the audit. The audit team will meet with he clients? management to discuss the conduct of the audit and the audit process, including nonconformities,observations and improvement opportunities identified during the audit.The audit team will prepare an audit report detailing the findings, nature of corrective actions to be taken and the scope of certification to the clients? management after the audit.

Granting of Certification

Certification body will grant Clients its certification approval when Clients complete all agreed corrective actions and are accepted by the appointed auditors. The Certificate issued to Clients detail the scope of the management system found compliant at the time of audit. The Certificate and right to use the Registration Mark shall remain the exclusive property of the certification body and cannot be sold, lent, licensed or used as an asset of the clients.

Surveillance audit

Certification body will perform a minimum of one (1) surveillance audit annually to ensure Clients maintained its management system to meet the requirements of the certification. The surveillance audit program is on-going and is agreed with the Clients in the contracting agreement. Clients would be given reasonable time to complete all agreed corrective actions on non-conformities raised at the surveillance audit.


Re-certification of clients? management system every three (3) years after the initial certification approvals would be performed which is subjected to the satisfactory outcomes of the surveillance audits and the recertification audit. Clients shall be required to complete the re-certification audit and obtain certification approvals before the expiry date of the current certification approvals to ensure continuity of the certification.

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